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Many thanks for your reply, Telus Support, but it's lastly around. The last rep I spoke to certain me it really is cancelled And that i won’t be billed any longer.

I am searching for the phone copyright to talk to your representative and questioning if they can be found in the weekend. I intend to make payment preparations and attempted to on chat, nonetheless they informed me I have to simply call. 

Car-advise allows you quickly narrow down your search results by suggesting feasible matches as you sort.

The scammer identified as this early morning with the range 17787193836. It absolutely was a girl. She made available me to vary my telephones into a loyalty system that was a way better offer than what I've now.

In addition, these people usually do not give suitable explanations of all the costs linked to the offerings, nor supply possibilities or suitable e mail communications.

Résolu! Nouveau forfait de données Les 6Go de données sur mon nouveau forfait acheté hier a été activé mais je peux pas vérifier combien de Go je consomme parce que quand je me connecte sur mon compte je peux voir que c'est toujours mon ancien forfait qui est actif alors que ça devrai.

Indeed I attempted chat and got linked having a Reside man or woman but they told me I had to phone. Not sure exactly what the Reps within the chat can help with.

So inefficient. An e-mail would have the message throughout a lot much easier. The next agent claimed sorry and will reverse the last thirty day period’s demand and cancel it. The subsequent thirty day period Yet another $seven. Sigh. On the mobile phone all over again above one-one/two hour. The second consultant was defending her employer and implying I had been wrong. Just charge me the $340 and end the $seven monthly Invoice and cancel the digital camera, I begged her, and then I ended the call. She still left a concept expressing she cannot continue Together with the cancellation considering the fact that I hung up. At this point I’m feeling physically ill from it. I get in touch with once again… 45 minutes. You should, just conclusion this relationship now. Lastly Yet another agent assured me It might be cancelled. In complete, above eleven hrs about the mobile phone due to the fact February hoping to manage the digital camera return. It felt like punishment… as though I’m the enemy - right after paying above $40,000 with Telus over the years and never once complained. I’m pretty affected individual and well mannered. My request was so simple. The complete matter was manufactured painfully difficult and prolonged for months.

I was just looking to go away some opinions (and to vent) so that perhaps Telus may make conversation simpler in the future. The full ordeal was really painful - around just a little camera I planned to return. 

Then You begin to complain you had been promised stuff not included in the legit solution. Because your own details was accustomed to increase this Telus customer service towards your account, How will you acquire when told we did not provide you with that. It will appear to be you personally subscribed.